Log On To Couplers
Knowledge Base
Solutions for >>
 

PKC Knowledge Base Articles

A collection of solutions to known technical problems.

Unable to update Couplers version 11: "Website not found, not able to refresh subscription information. Unable to connect to remote server."

PKC Knowledge Base Article - CE110001

Unable to update Couplers version 11: "Unable to initialize the application for update: The Coupler software can't be updated while the Online Help file is in use."

PKC Knowledge Base Article - CE116001

After a period of inactivity, your logon to the Coupler database will time-out.

PKC Knowledge Base Article - CE110002

Unable to log on to session database.

PKC Knowledge Base Article - CE110003

Sometimes e-mails sent from the finish page fail to reach their intended target.

PKC Knowledge Base Article - ESM10001